service industry
Starbucks Baristas Are Sick of Your Ridiculous Custom Orders
Your “borderline undrinkable” drinks can have a knock-on effect for the entire store, creating longer waits and wasting ingredients.
TikTok's 'Customer Service' Voice Trend Shows How We All Fake It at Work
The customer is always wrong on service worker TikTok.
Concerts Are Canceled, So Musicians Are Heading Back to Risky Day Jobs
Artists who lost touring income are returning to their service industry jobs amid rising coronavirus cases. "Everybody is scared," one told VICE.
Restaurant Owners and Staff Are About to Go Broke Because of Coronavirus: 'The Abyss We're Going Into Is the Scary Part'
New York is one of 12 states that have ordered restaurants and bars to close or restrict service indefinitely.
Workers Who Get Tips Are Closing in on a Massive Raise
Oh, and less wage theft by greedy bosses—but only if the restaurant lobby can be beaten.
Servers Deserve Every Penny They Make
Calls to abolish tipping do not consider the social and economic value of the practice.
Philly Passes Bill to Give Service Industry Workers More Stable Schedules
The Fair Workweek bill will affect hourly employees across the food, service, and hospitality industries.
'FOH' Is a New Podcast with Savvy, Piping-Hot Takes on the Service Industry
It’s 'Chapo Trap House' meets 'Kitchen Confidential,' with a refreshingly female perspective.
The First Time I Was Paid for Sex
"I was motivated by a nagging curiosity, a voice in my head I couldn't tune out."
10 Questions You Always Wanted to Ask a Cleaner
"The worst thing was walking into someone's apartment and finding their dead father just lying on the floor."
UK Government Considers Banning Unpaid Trial Shifts in Restaurants and Bars
Scottish MP Stewart McDonald has called for an end to the practice that sees prospective employees perform test shifts with no payment.