overbooking
United CEO apologizes before Congress as lawmakers threaten rules changes
United CEO Oscar Munoz again apologized for the April 9 incident in which a passenger, Dr. David Dao, was violently dragged off of a plane in Chicago after he refused to give up his seat.
United Airlines' CEO Said Ejected Passenger Was Being 'Belligerent' and 'Disruptive'
A letter CEO Oscar Munoz wrote to his employees was leaked to the media Tuesday.
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